Services for IT Staff

Provides authentication and authorization services for all University-wide digital resources

Defines and manages authorization and authentication for centralized Microsoft-based applications and services

Software solutions for widely distributed key business functions/processes

Fully-configurable backup for those who manage servers but don't want to maintain backup infrastructure

Provides Schools and Centers with access to enterprise-level licensing and third-party service contracts

A class mailing list service for all courses taught in participating schools

AV & other technology for Provost’s central pool classrooms

Helps IT Service Providers across campus to deploy and run systems in Amazon Web Services (AWS) and on other public cloud providers and assi

Automated distribution of incoming telephone calls and other types of contacts

Query tools & analysis of Penn’s administrative information assets

Provides University constituents a reliable and secure space to house their IT assets

An array of database service offerings that provide maximum flexibility for our clients across the University

Resources and tools for local IT support providers

Centralized management of workstations and servers allowing remote installation of applications, patches, and other software fixes

Automated security tools used to filter out known malicious network traffic and protect server and end user networks

Full-time local IT support without adding full-time staff

Provides a wide range of user identity and account offerings for entities accessing Penn’s digital resources

Provides a wide range of user identity and account offerings for entities accessing Penn’s digital resources

Sharing of key University processes & data among applications

Collaborative learning events for Penn's IT community

Full-service support for webcasts of live events

Industry standard network consultation, design, & installation

An application and infrastructure for routing email to email service providers (e.g. PennO365/Google Apps/bespoke email service providers)

Video service streaming television programming and movies to on-campus residence halls, Schools, and Centers

Collaboration service for securely storing & sharing data

PennFlex Phone is the University’s cloud-based telephony service supporting business operations for the campus

The University’s enterprise data network permitting network access for faculty, staff, and students in all campus buildings and residence ha

Wired connectivity to resources at Penn & across the world

A self-managed mailing list application that allows a requestor to setup and maintain subscriptions to an electronic mailing list

The University’s cloud-based email & calendaring service available to every School & Center on an opt-in basis

An enterprise video conferencing tool that provides remote meeting, collaboration capabilities, and classroom instruction

Enabling the protection & recovery of vital IT infrastructure

Secure exchange of sensitive data files within Penn

Support for devices like faxes or copy machines to enable their email features

Provides network attached, file level storage to its clients

Systems administration consulting with in-depth knowledge of the Penn IT environment

Computing help for students living off campus, in Greek Houses, Sansom Place East/West

Works collaboratively with Penn IT partners to evaluate new services, provide technology roadmaps, and develop best practices

Legacy telephone service provided by our telecommunication carrier’s central office

Offers video capture and storage at the user or classroom level integrating with the Canvas platform

Provides broadcast-quality editing and recording services to the campus community

Hosting a desktop operating system within a virtual machine running on a centralized server

Virtualization for server consolidation & IT resource optimization

A suite of web hosting service offerings for University clients

The University’s campus-wide Wireless network

Support for Workday Learning, LinkedIn Learning, and Articulate 360