PennNet Ethernet Ports

The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.

Overview

PennNet Ethernet Ports provide the baseline wired connectivity to the Internet and are available in all Penn owned buildings. Individual ports are provisioned with 10/100/1000Mb Ethernet data service allowing faculty, staff, and students to connect to resources at Penn and across the world.

Commencement Celebration, University of Pennsylvania

Benefits

  • Provides high-speed networking to on and off campus sites
  • Supports critical University business applications and research collaboration
  • Enables IT strategies such as cloud services and transport of big data

Target Audience

University faculty, staff, and students

Funding Type

Direct Billed

Rates

This service is funded by Allocated Funds as recommended by the Penn Technology Investment Committee (PTIC).

PTIC covered service components include:

  • Ongoing maintenance and monthly fees

Charge-back components will include:

  • Installations and activations
  • Project related costs ie new construction, etc.

Port Activation(s)

FY2026
$169.40
For up to 5 Ports
Includes
- Port fee ($20.40)
- Labor rate ($149/hour to install 1, 2, 3, 4, or 5 ports)

Data and PennNet Phone (VoIP) Port Conversion

FY2026
$21.21
Per Port
Conversion of an existing data port to another network activation type

vLAN Installation

FY2026
$621
Per Initial Setup
Initial Setup of Building Entrance Device

Router Port

FY2026
$45.12/mo
Per Month

Expediting Fee

FY2026
$597.40
Per Request
Expedited port move/add/change services are best effort based on available resources.

In the unlikely event that the service is unable to provide an expedited activation or change, the client will be notified and will receive a standard activation or change. In this case, a client will NOT be charged the expedited fee. Please see additional detail below.
  • ISC offers a POE service where applicable for those Powered Devices (PD) such as VoIP phones, wall clocks in rooms and hallways, or IP-based video cameras (Public Safety). Power is provided over PennNet wiring to PD equipment from local wiring closets via installed ISC-owned power sourcing equipment. Power source meets all 802.11at POE+ specifications. POE charges are included in all port rental rates.
  • UPHSnet customers that occupy office or lab space in Penn buildings can have UPHSnet services activated on PennNet wall plate wiring in areas where UPHSnet equipment is in the same building.
  • ISC bills University departments for PennNet Ethernet Port costs by directly charging the 5309 object codes via BEN Financials; a summary of these charges is shown on the monthly budget report provided by the Comptroller's Office. These charges are stored in the warehouse, and individuals who have access to the warehouse for each school and center can create reports on port charges using either BEN Reports or Webi. All costs that can be directly charged back to a department are identified.
  • vLAN Installations: A virtual Local Area Network (vLAN) overlays a department's existing network infrastructure, taking advantage of the original network while maintaining its own separate network identity. Installation of a vLAN requires reconfiguring each piece of equipment on a customer's original network (routers, switches, building entrance devices, etc.).
  • Expedited Installation & Activation Fee: To cover some of the additional expense incurred for unexpected requests, expedited service is available for activations, reconfigurations, and on-site technician support requests at a cost of $597.40/request with less than standard lead times. Please see our ISC Expediting Fee page for additional information including lead time by request type.

ISC rate increases are generally aligned with University increases.

SLA

View Service Level Agreement

Additional Information & Resources

Building Code List
IT Network Policy
PennNet SLA
PennNet Services

Questions & Support

Related Services

Network Design & Installation
PennNet
Wireless at Penn

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