- ISC offers a POE service where applicable for those Powered Devices (PD) such as VoIP phones, wall clocks in rooms and hallways, or IP-based video cameras (Public Safety). Power is provided over PennNet wiring to PD equipment from local wiring closets via installed ISC-owned power sourcing equipment. Power source meets all 802.11at POE+ specifications. POE charges are included in all port rental rates.
- The Wall Plate Wire Rental Service is used to connect two PennNet wall plate ports in order to extend a copper path from one room to another in the same building. Since ISC does not permit local building wiring by policy, this service permits an LSP to connect two devices by copper extension through PennNet wiring.
- UPHSnet customers that occupy office or lab space in Penn buildings can have UPHSnet services activated on PennNet wall plate wiring in areas where UPHSnet equipment is in the same building.
- ISC bills University departments for PennNet Ethernet Port costs by directly charging the 5309 object codes via BEN Financials; a summary of these charges is shown on the monthly budget report provided by the Comptroller's Office. These charges are stored in the warehouse, and individuals who have access to the warehouse for each school and center can create reports on port charges using either BEN Reports or Webi. All costs that can be directly charged back to a department are identified.
- vLAN Installations: A virtual Local Area Network (vLAN) overlays a department's existing network infrastructure, taking advantage of the original network while maintaining its own separate network identity. Installation of a vLAN requires reconfiguring each piece of equipment on a customer's original network (routers, switches, building entrance devices, etc.).
- Expedited Installation & Activation Fee: To cover some of the additional expense incurred for unexpected requests, expedited service is available for all activations, reconfigurations, and on-site technician support requests at a cost of $580/request with less than standard lead times. Please see our ISC Expediting Fee page for additional information including lead time by request type.
ISC rate increases are generally aligned with University increases.
The ISC rate review process is timed to coincide with the University’s annual budgeting process. Rates are reviewed over the summer, and if any require a change, they are approved for the following fiscal year. ISC will make its best effort to communicate these changes to clients by the end of October to allow for budget updates. Exceptions may occasionally occur (e.g., a vendor changes a pass-through fee midyear), and when they do, ISC will do its best to provide as much lead time for clients as possible.
