Additional services can be requested and would be reviewed and negotiated between the client and ISC.
ISC rate increases are generally aligned with University increases.The ISC rate review process is timed to coincide with the University’s annual budgeting process. Rates are reviewed over the summer, and if any require a change, they are approved for the following fiscal year. ISC will make its best effort to communicate these changes to clients by the end of October to allow for budget updates. Exceptions may occasionally occur (e.g., a vendor changes a pass-through fee midyear), and when they do, ISC will do its best to provide as much lead time for clients as possible.