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The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.

Overview

Virtual Server Hosting enables the consolidation of servers, improves availability, enhances performance, and optimizes capacity using an industry-leading platform. Server, storage, and network resources are abstracted and presented as virtual resources.

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Quadrangle, University of Pennsylvania

Benefits

  • Potential cost savings due to consolidation of servers
  • Reduction of costs related to power, cooling, real estate, management, and maintenance of servers
  • Fast recoverability from crashes and disasters
  • Flexibility in moving servers from one data center to another

Target Audience

University faculty and staff

Funding Type

Rates

Virtual Machine with system support

FY2025
$160.94
Per GB Per Year
Full year direct system support includes patching, monitoring, and regular system maintenance.
Direct system support does not include work orders, problem resolutions, or projects.

Non-Supported Virtual Server

FY2025
$103
Per GB Per Year

Additional Block Storage (Single Copy)

FY2025
$3.09
Per GB Per Year

Additional Storage (Replicated Copy)

FY2025
$6.18
Per GB Per Year

ISC rate increases are generally aligned with University increases.

The ISC rate review process is timed to coincide with the University’s annual budgeting process. Rates are reviewed over the summer, and if any require a change, they are approved for the following fiscal year. ISC will make its best effort to communicate these changes to clients by the end of October to allow for budget updates. Exceptions may occasionally occur (e.g., a vendor changes a pass-through fee midyear), and when they do, ISC will do its best to provide as much lead time for clients as possible.

Client Care

Your space to help IT Staff

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