Cloud Solutions | Information Systems & Computing

Overview

ISC Cloud Solutions helps IT Service Providers across campus to deploy and run systems in Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), and also to assist their faculty and staff in making use of cloud services directly.

Existing cloud provider accounts can be brought into the service quickly and easily, and new accounts can also be created on-demand. The service will handle configuring all accounts to take advantage of the benefits available to Penn community members. To initiate service, please contact ISC Client Care.

Offerings

AWS @ Penn - The AWS offering provides consolidated billing, account management, integration, operational and security controls, tools, and consulting for Amazon Web Services usage at Penn. The University-negotiated contract with AWS provides additional services and protections beyond what is available to individuals or organizations going directly to AWS.
Azure @ Penn - Currently, Azure @ Penn provides pass through billing and consulting for Azure usage at Penn. Consolidated billing is under development.
Cloud Network Transit Hub - The Cloud Network Transit Hub helps the Penn community safely access network resources in the cloud.
GCP @ Penn - GCP @ Penn is in development, and will initially provide consolidated billing and account management for GCP usage at Penn

Benefits

Allows more consistent management of risk through standard security controls
Optimizes costs associated with use of cloud services across the University
Provides access to AWS Enterprise Support without additional charge
Enables discounts through pre-purchasing of reserved capacity
Delivers integrations with other ISC services such as single-sign-on

Target Audience

University faculty, staff, and students

Funding Type

Direct Billed

Rates

AWS (100 GB of covered data transfer)

FY2025

$92.70

Per Month

Data over 100 GB will be charged $0.10 / GB

Azure (1,000 GB of covered data transfer)

FY2025

$927

Per Month

Data over 1,000 GB will be charged $0.07 / GB

Service providers offer cloud services at the on-demand rates advertised for each of their services.

Cloud Solutions can also provide assistance with estimating cloud services costs. Requests for assistance with cost estimation should be made through ISC Client Care.

ISC rate increases are generally aligned with University increases.

The ISC rate review process is timed to coincide with the University’s annual budgeting process. Rates are reviewed over the summer, and if any require a change, they are approved for the following fiscal year. ISC will make its best effort to communicate these changes to clients by the end of October to allow for budget updates. Exceptions may occasionally occur (e.g., a vendor changes a pass-through fee midyear), and when they do, ISC will do its best to provide as much lead time for clients as possible.

SLA

View Service Level Agreement