Cloud Solutions

The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.

Overview

ISC Cloud Solutions assists IT Service Providers across campus in deploying and running systems on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. It also helps faculty and staff utilize cloud services directly.

Existing cloud provider accounts can be integrated into the service quickly and easily, and new accounts can be created on-demand. The service will configure all accounts to receive benefits available to Penn community members. To initiate service, please contact ISC Client Care. 

University of Pennsylvania Fisher Fine Arts Library, University of Pennsylvania

Offerings

  • AI Coding Tools @ Penn - AI Coding Tools @ Penn is a centralized license management and support service providing University of Pennsylvania schools, centers, and departments with access to AI-powered coding assistance tools, currently GitHub Copilot.
  • AWS @ Penn - The AWS offering provides consolidated billing, account management, integration, operational and security controls, tools, and consulting for Amazon Web Services usage at Penn. The University-negotiated contract with AWS provides additional services and protections beyond what is available to individuals or organizations going directly to AWS.
  • Azure @ Penn - Currently, Azure @ Penn provides pass through billing and consulting for Azure usage at Penn. Consolidated billing is under development.
  • Cloud Network Transit Hub - The Cloud Network Transit Hub helps the Penn community safely access network resources in the cloud.
  • GCP @ Penn - GCP @ Penn is in development, and will initially provide consolidated billing and account management for GCP usage at Penn
  • Secure Research Enclave - The Secure Research Enclave (SRE) is a fully isolated secure research environment operated by ISC Cloud Solutions in partnership with the Office of Research Services. Enclaves are provided to researchers at the University of Pennsylvania to facilitate research that involves sensitive controlled access data requiring regulatory compliance in one or more of the following categories: Electronic Protected Health Information (ePHI), NIH Controlled Access Genomic Data, Controlled Unclassified Information (CUI), and Data classified as High according to the Penn Data Risk Classification.

Benefits

  • Allows more consistent management of risk through standard security controls
  • Delivers integrations with other ISC services such as single-sign-on
  • Enables discounts through pre-purchasing of reserved capacity
  • Gives departments access to AI-powered coding assistance tools, currently GitHub Copilot
  • Offers University of Pennsylvania researchers with a controlled access, secure research environment
  • Optimizes costs associated with use of cloud services across the University
  • Provides access to AWS Enterprise Support without additional charge

Target Audience

University faculty, staff, and students

Funding Type

Direct Billed

Rates

Service providers offer cloud services at the on-demand rates advertised for each of their services.

Cloud Solutions can also provide assistance with estimating cloud services costs. Requests for assistance with cost estimation should be made through ISC Client Care.

 

Cloud Network Transit Hub - AWS

FY2026
$91.80
Per Month
Data between 100 GB - 199 GB will be charged $0.092 / GB
Data over 200 GB will be charged $0.041 / GB

Cloud Network Transit Hub - Azure (1,000 GB of covered data transfer)

FY2026
$918
Per Month
Data over 1,000 GB will be charged $0.07 / GB

AI Coding Tools @ Penn - GitHub CoPilot

FY2027
$21
Per Seat

ISC rate increases are generally aligned with University increases.

SLA

View Service Level Agreement

Additional Information & Resources

Standard ISC Cloud Solutions Azure @ Penn Responsibilities

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