Data Analytics

The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.

Overview

ISC's Data Analytics Service leverages state-of-the-art tools to analyze data and create business intelligence that is critical to the future of the University.  It consists of both the Data Warehouse and the Snowflake Data Analytics Platform & Consulting offering.

The Data Warehouse maintains more than 45 university data collections, which are queried more than a million times each month.  It is used to improve student course productivity, assist faculty in curriculum planning, and manage the University’s premier research enterprise.  

The revolutionary Snowflake Data Analytics Platform & Consulting offering provides a centrally provisioned environment to leverage Snowflake as a full data, analytics, and AI platform. Snowflake can exploit advanced analytics tools, analyze unstructured data, and draw novel conclusions.

Data analytics

Offerings

  • Data Warehouse
  • Snowflake Data Analytics Platform & Consulting

Benefits

Provides analytical tools needed for:

  • Ad hoc query and reporting
  • Longitudinal studies (employees, courses, finances)
  • Day-to-day departmental management and strategic analysis by School/Center administrative personnel
  • Principal Investigators monitoring their grants and protocols
  • The Snowflake Data Analytics Platform & Consulting offering leverages Snowflake as a full data, analytics, and AI platform. 

Target Audience

University staff and central administration. Faculty and students may also be users of web-based applications that consume Warehouse data.

Funding Type

Allocated Funding
Direct Billed

Rates

Allocated funds support the net expense of operating the University’s Administrative Service Centers. Funds are collected centrally, through charges levied on each School, Resource Center, and Auxiliary and support the Data Warehouse offering of this service. Standard use of the Data Warehouse offering does NOT incur a fee.

The Snowflake offering is billed directly, including optional consulting for which ISC charges Tier 2 Standard ISC labor rates. Additional Snowflake offering fees are listed below.

Snowflake Offering: Account Creation & Setup

FY2026
~$1937 - $3667
One-time Fee
Provisioning account and setting up data
The actual rate depends on data setup complexity. Listed is the typical rate range.
This rate is for the Snowflake offering and does NOT apply to standard Data Warehouse offering users.

Snowflake Offering: Administrative Fee

FY2026
$100
Per Month
Platform maintenance
This rate is for the Snowflake offering and does NOT apply to standard Data Warehouse offering users.

Snowflake Offering: Storage

FY2026
$23
per Terabyte Per Month
Pass-through charge from Snowflake
This rate is for the Snowflake offering and does NOT apply to standard Data Warehouse offering users.

Snowflake Offering: Compute

FY2026
$3.68
Per Credit (billed monthly)
Pass-through charge from Snowflake
See Additional information below for Compute Cost Documentation.
This rate is for the Snowflake offering and does NOT apply to standard Data Warehouse offering users.

SLA

View Service Level Agreement

Additional Information & Resources

Data Warehouse Details
Snowflake Data Analytics Platform & Consulting
BusinessObjects
QlikView
Enterprise Information & Analytics
Snowflake - Compute Cost Documentation
Standard Data Analytics - Snowflake Responsibilities

Questions & Support

ISC Enterprise Information & Analytics Email

Request Snowflake offering 

Related Services

Application Development & Delivery
Integration Development & Delivery

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