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The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.

Overview

Firewall Services provide automated security tools used to filter out known malicious network traffic and protect server and end user networks. Malicious network activity is designed to exploit vulnerabilities in devices connected to Penn’s network, allowing others to gain unauthorized access to, and control of, network devices and the information they hold.

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Button Sculpture, University of Pennsylvania

Offerings

  • Departmental Firewall Support & Consulting - available to schools and centers to protect PennNet-connected desktops, laptops, and printers in a particular building or buildings
  • Secure Remote Access - a VPN service to securely connect users working remotely to Penn's networks

Benefits

  • Our service offerings quickly, consistently, and broadly defend against attacks that could result in the destruction, alteration, and disclosure of confidential University data

Target Audience

All University affiliates and guests

Funding Type

Rates

Small Departmental Firewall

FY2026
$881.45
Per Year

Medium Departmental Firewall

FY2026
$3,696.01
Per Year

Large Departmental Firewall

FY2026
$9,606.69
Per Year

Full VPN Access

FY2026
$13.14
Per Simultaneous User Per Month
Secure Remote Access

The Departmental Firewall cost model is based on ISC owning the Firewall hardware. The billed monthly cost includes ISC support and the hardware replacement costs, amortized over 5 years, including vendor maintenance.

For more information, contact ISC Client Care.

ISC rate increases are generally aligned with University increases.

Client Care

Your space to help IT Staff

Find Out More