Welcome to ISC’s new website; now in the last phase of completion. If you are a member of the Penn IT community and see an issue, please complete our feedback form.
The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.
Data Center & Colocation Solutions provides University constituents a reliable and secure space to house their IT assets. Environmental and security controls are in place and optional hardware support is available. The integrity of the space and service is maintained through internal controls and processes that include an internal audit program. The Data Center & Colocation Solutions service is ISO 9001:2015 certified. The service participates in annual self-attestations for HIPAA Security Rules and PCI Requirement 9.
Cloud computing services are available as an alternative to on-premise hosting. For more information about cloud-based options at Penn, see ISC’s Cloud Solutions service.
University IT community
Colocation Smart Hands is billed on a time and materials basis, with a four (4) hour minimum charge, using standard ISC Tier 1 labor rates. Materials are billed at cost.
PARCC Smart Hands Service is paid for by direct monthly bill to ISC.
Additional services can be requested and would be reviewed and negotiated between the client and ISC.
ISC rate increases are generally aligned with University increases.
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