The PennChat offering is funded by Allocated Funds.
Additional Data Risk Guidance for chat tools is available.
For more information, contact ISC Client Care(link is external).
Overview
The AI Tools service provides a suite of offerings for accessing and using dedicated artificial intelligence platforms and tools. It includes direct licenses to commercial AI tools, a gateway service for routing application requests to AI models, and a University-customized platform, each reviewed and governed to meet Penn's standards for data privacy and security. This category is distinct from AI capabilities embedded within other University services; it covers tools whose primary purpose is providing AI functionality. Because offerings vary in the sensitivity of data they're approved to handle, users can choose the option that fits their needs, from everyday tasks to work involving more sensitive institutional data. Additional offerings and features will be introduced as the University's AI landscape continues to mature.
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Offerings
- Anthropic Claude - Full-range generative AI chat client that provides web search enhanced with generative AI to create novel content (text, images, code). For use with Low and Moderate Risk data. Standard and Premium options are available.
- ChatGPT.edu - Full-range generative AI chat client (text, images, audio). For use with low and moderate risk data. Do not input sensitive data including HIPAA data, personal health information (PHI), financial account information, SSNs, and credit card data.
- LLM Gateway (Pilot) - Offers a centralized service that securely routes application requests via API to one or more large language model (LLM) providers. It provides authentication, request routing, load balancing, observability, rate limiting, policy enforcement, and failover. This offering is currently approved for low-risk data. The service is working to get moderate and high-risk data use approved as well.
- Microsoft 365 Copilot - Full-Range; business tools integrated Integrates OpenAI ChatGPT or Anthropic Claude into the Microsoft Office applications—Excel, OneNote, Outlook, PowerPoint, Teams, and Word. It also includes a Work search that allows queries across all of those applications. Basic and Premium options are available. There is no additional charge over existing Microsoft 365 agreements for the Basic option. Please note that some Microsoft offerings are managed by individual Schools.
- PennChat (Pilot) - This initial platform offering has undergone review and approval by the AI Privacy & Security Review Group for use with high-risk institutional data, excluding Social Security numbers, payment card information, and similarly regulated data. To provision a PennChat account, you must have a PennKey and at least one of the following active affiliations in PennCommunity: Student (STU), Staff (STAF), Faculty (FAC), Temporary (TEMP), Contingent worker (CTWK), Emeritus Retired Faculty (ERF), Service Provider Active (SERV), Trustee (TRUS), or Research Affiliate (RES). Students listed in Pennant as being on medical leave will also maintain access to the service. This offering is free to eligible users.
Benefits
- Choice of leading AI models in one place — Rather than juggling separate accounts and subscriptions, users get a single interface with access to multiple large language models (including Claude and GPT), making it easy to compare and choose the right tool for the task.
- Built for Penn's security and privacy standards — Hosted within Penn's own secure, University-managed environment, PennChat keeps data under Penn's data-protection agreements, and user input is never used to train the underlying AI models.
- University-supported and continuously improved — Backed by Penn teams who maintain the service, develop documentation, collect feedback, and prioritize enhancements based on community needs.
- Broad institutional access to approved AI tools — Ensures that innovation, experimentation, teaching, research, and productivity gains enabled by generative AI are available to all schools and centers at the university equally.
Target Audience
University faculty, staff, and students
Funding Type
Rates
Anthropic Enterprise Standard
FY2027
20.00
Per User Per Month
Includes up to 112 Claude messages per user within any rolling five-hour period, and a $50 weekly API usage allocation at standard API pricing.
Low and Moderate Risk Data. Do not input sensitive data including HIPAA data, personal health information (PHI), financial account information, SSNs, and credit card data.
Low and Moderate Risk Data. Do not input sensitive data including HIPAA data, personal health information (PHI), financial account information, SSNs, and credit card data.
Anthropic Enterprise Premium
FY2027
50.00
Per User Per Month
Increase over standard limits to 225 messages per user within any rolling five-hour period, and a $250 weekly API usage allocation.
Low and Moderate Risk Data. Do not input sensitive data including HIPAA data, personal health information (PHI), financial account information, SSNs, and credit card data.
Low and Moderate Risk Data. Do not input sensitive data including HIPAA data, personal health information (PHI), financial account information, SSNs, and credit card data.
ChatGPT.edu
FY2027
13.00
Per User per Month
Available for faculty and staff; please contact your IT Support Provider (https://isc.upenn.edu/get-it-help).
Students may have access when required in course or research experience, and paid by the School, department, or instructor.
Students may have access when required in course or research experience, and paid by the School, department, or instructor.
LLM Gateway
FY2027
TBD (after pilot phase)
Per Month
The LLM Gateway offering is funded through direct billing with the ability to adjust budget limits on a project or user basis. Rates will be determined after the pilot phase is completed.
Microsoft 365 Copilot Premium
FY2027
16.50
Per Month
Low, Moderate, and most High Risk Data, except SSNs, and credit card data.
Available for faculty and staff at $16.50 per month; please contact your IT Support Provider.
Available for faculty and staff at $16.50 per month; please contact your IT Support Provider.
Questions & Support
Faculty and staff licenses for tools like OpenAI's ChatGPT, Anthropic's Claude, and Microsoft 365 Copilot can be purchased through ISC. Refer to the Brokered Products Portfolio for more information on those platforms and how to order.
For IT staff, support is available via ISC's Support Center using the AI Resources service tile (link is external).