FAQ
Who do I contact for a Copilot account? Is it true that I have to pay for a full year?
For faculty and staff of the university, a Copilot chat license is included with your Penn M365 account. Penn Carey Law and Perelman School of Medicine users need to contact their local IT support organizations for access.
All other Penn Faculty, Staff, and Students can
- Go to the Microsoft online portal at https://portal.office.com
- Log in, or activate your account, with your PennO365 username and password.
Note: Enter your PennO365 username using the pennkey@upenn.edu format, and your PennO365 password is the same as your PennKey password. - Click the Add Copilot Chat button. The Microsoft online portal will open to the Copilot Chat page.
How do I get to Copilot Chat? How do I log in?
Using a browser, go to https://copilot.microsoft.com/ and click on the small silhouette of a person in the lower left corner of the browser window. Choose “Sign In” and then “Continue with Microsoft." In the sign in window, enter your username as (pennname@upenn.edu), and in the next screen enter your PennKey password.
I’m in Copilot Chat. How do I know if I’m logged into Penn’s protected version (vs. not logged in, or logged in with another account)? If I’m not logged in already, how do I do it?
Once logged in (see “How do I get to Copilot Chat”) look in the lower left-hand corner of your browser window. You will see your profile picture or the icon for a profile picture there. Once you click on it, you should see your email address in the form of Pennkey@upenn.edu.
Am I allowed to put student work into Copilot?
If you are a student, contact your faculty member for guidance. If you are a faculty member, contact your department chair or dean. Please refer to Penn’s Office of Information Security’s Statement on Guidance for the University of Pennsylvania Community on Use of Generative Artificial Intelligence at https://isc.upenn.edu/security/AI-guidance and their Penn Data Risk Classification Guidelines at https://isc.upenn.edu/security/penn-data-risk-classification.
Are students allowed to upload my course materials into Copilot?
Please refer to Penn’s Office of Information Security’s Statement on Guidance for the University of Pennsylvania Community on Use of Generative Artificial Intelligence at https://isc.upenn.edu/security/AI-guidance and their Penn Data Risk Classification Guidelines at https://isc.upenn.edu/security/penn-data-risk-classification.
Can I create an agent in Copilot Studio and publish it?
Agent creation is available, and agents can be shared with other Copilot Studio users at Penn. Publishing to a Teams channel or to a public website is not currently available due to the additional costs associated with those channels. Please have your IT support team open a ticket with ISC to ask for additional information.