The following login options are enabled for use at Penn. Only login options a user has previously enrolled will appear in the user’s “Other Options” menu within the Duo Mobile app. To add, rename, or delete devices after moving to Duo Universal Prompt, use the Duo Device Management Portal.
Note:Beginning February 23, 2027, Penn will retire SMS and phone callback in favor of more secure Two-Step Verification methods. If you currently use SMS or phone callback as your primary form of two-step verification, please visit the Duo Device Management Portal and register an alternative method, such as the Duo Mobile app or a security key. If you don't have access to any alternative methods of Two-Step Verification, please contact your local IT support provider to discuss your options.
| Login Option | Used For | Notes |
|---|---|---|
| Duo Push Send to phone_push (iOS) |
|
|
| Duo Mobile passcode Enter a code from the Duo Mobile app |
|
|
| Security key Use a hardware security key |
|
|
| Hardware token Enter a code from your hardware token |
|
|
| Touch ID Use Touch ID on this device |
|
|
| Bypass code Enter a code from your IT help desk |
|
|
| Text message passcode Send to "phone 1" (***-***-****) |
| Note: Penn is retiring the use of text message passcodes for two-step verification. New text message registrations are no longer possible in Duo. If you currently use text or phone callback as your primary form of two-step verification, please visit the Duo Device Management Portal and register an alternative method, such as the Duo Mobile app or a security key.
|
| Phone call Call "phone 1" (***-***-****) |
| Note: Penn is retiring the use of phone callback for two-step verification. New text message registrations are no longer possible in Duo. If you currently use text or phone callback as your primary form of two-step verification, please visit the Duo Device Management Portal and register an alternative method, such as the Duo Mobile app or a security key.
|