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The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.

Overview

The BackItUp service is a fully configurable backup set of tools for those who manage their own servers but do not wish to run and maintain their own backup infrastructure. The service provides an easy to use interface with control over which data gets backed up, the frequency of backups, and how many backups to retain.

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Benefits

  • Provides data protection for campus systems
  • Offers off-site Disaster Recovery for participating clients
  • Incremental data compression efficiencies save on backup storage costs
  • Supports encryption for secure transfer and storage of backup data
  • Service is application-aware
  • Compatible with a large number of operating systems
  • Customizable backup scheduling to fit client needs

Target Audience

University IT community

Funding Type

Rates

FY25 rates for this service are $0.26 per gigabyte per month.

ISC rate increases are generally aligned with University increases.The ISC rate review process is timed to coincide with the University’s annual budgeting process. Rates are reviewed over the summer, and if any require a change, they are approved for the following fiscal year. ISC will make its best effort to communicate these changes to clients by the end of October to allow for budget updates. Exceptions may occasionally occur (e.g., a vendor changes a pass-through fee midyear), and when they do, 

ISC will do its best to provide as much lead time for clients as possible.

Client Care

Your space to help IT Staff

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