Project Status: Complete
As part of Penn’s Identity & Access Management (IAM) Program, major improvements to the PennKey password reset process were implemented on November 15, 2022. The old Challenge-Response PennKey password reset process was replaced with a new application called “PennKey Self-Service Password Reset” (SSPR).
What is SSPR?
The PennKey Self-Service Password Reset (SSPR) application provides a convenient, secure, and easy-to-use solution to quickly reset your PennKey password without assistance using your recovery (non-Penn) email address and mobile phone number.
Who Can Benefit from This Service?
All current PennKey users can use the SSPR application.
Benefits
- Dramatically improves user experience with a modern, secure, easy-to-use app
- Anywhere, anytime ability for users to reset forgotten PennKey passwords
More Information
- SSPR website – Includes links to enroll or reset your PennKey password