The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.
ISC Cloud Solutions helps IT Service Providers across campus to deploy and run systems in Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), and also to assist their faculty and staff in making use of cloud services directly.
Existing cloud provider accounts can be brought into the service quickly and easily, and new accounts can also be created on-demand. The service will handle configuring all accounts to take advantage of the benefits available to Penn community members. To initiate service, please contact ISC Client Care.
University faculty, staff, and students
Service providers offer cloud services at the on-demand rates advertised for each of their services.
AWS @ Penn
Azure @ Penn
GCP @ Penn
Cloud Solutions can also provide assistance with estimating cloud services costs. Requests for assistance with cost estimation should be made through ISC Client Care.
ISC rate increases are generally aligned with University increases.
The ISC rate review process is timed to coincide with the University’s annual budgeting process. Rates are reviewed over the summer, and if any require a change, they are approved for the following fiscal year. ISC will make its best effort to communicate these changes to clients by the end of October to allow for budget updates. Exceptions may occasionally occur (e.g., a vendor changes a pass-through fee midyear), and when they do, ISC will do its best to provide as much lead time for clients as possible.
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