Setting up Automatic Email Provisioning

Schools/Centers can have their organization configured to automatically provision accounts with PennO365 mailboxes. This is a two-step process: identifying the correct group in Grouper and requesting the automatic provisioning from the PennO365 group.

The first step for automatic email provisioning is to identify the population you would like to automatically receive mailboxes. Consider which populations should be included and which should be excluded. Open a PennGroups ticket to create that group. It can be complicated to drill down to the specific population(s) that should and should not have email, and may involve some back-and-forth.

After a Grouper Group(s) is created that includes the right population, open a PennO365 ticket to have automatic mailbox provisioning implemented. Indicate the name of the new Grouper group(s).