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There are several email clients in use on campus, and it is important that you choose the one which is supported by your school or unit. The list below indicates what email clients are supported for faculty, staff, and students in each of Penn's schools. If your unit is not listed, or you have additional questions about email support, please speak to your Local Support Provider.
Recommended system for office use:
Outlook and Webmail https://portal.office.com
Recommended system for home use:
Outlook and Webmail https://portal.office.com
Support person:
Help Desk
If you are unable to access Inside PDM and you are currently faculty, staff, or student/resident, please contact the PDM IT Service Desk at pdmsupport@dental.upenn.edu
Recommended system for Microsoft Office:
Office pre-installed on computer (Windows, Apple macOS),
Or Office 365 via Outlook on the web available through your email account at https://portal.office.com
Recommended system for remote access to email:
Office 365 via Outlook on the web at https://portal.office.com
Support person:
PDM Service Desk
Recommended system for Microsoft Office:
Office 365 available through your email account at https://portal.office.com
Recommended system for remote access to email:
Outlook on the web via Office 365 at https://portal.office.com
Support person:
PDM Service Desk
| Recommended system for Microsoft Office: | Office pre-installed on computer (Windows, Apple macOS), Or Office 365 via Outlook on the web available through your email account at https://portal.office.com |
| Recommended system for remote access to email: | Office 365 via Outlook on the web at https://portal.office.com |
| Support person: | PDM Service Desk 215-898-8957 |
| Recommended system for Microsoft Office: | Office 365 available through your email account at https://portal.office.com |
| Recommended system for remote access to email: | Outlook on the web via Office 365 at https://portal.office.com |
| Support person: | For technical assistance, please contact the PDM IT Service Desk at pdmsupport@dental.upenn.edu or 215-898-8957 Walk-in hours are in the Evans Bldg 1st Floor Student Lounge Monday-Friday, 2PM - 4PM. |
| Recommended system for home or office use: | Outlook (PC & Mac) and O365 Webmail https://portal.office.com |
| Cost, if any | None |
| Contact and support: | IT Help Desk 319 Meyerson Hall 215-573-9900 ithelp@design.upenn.edu |
| Recommended system for office use: | Outlook and Webmail https://portal.office.com |
| Recommended system for home use: | Outlook and Webmail https://portal.office.com |
| Cost, if any | Free |
| Contact person: | GSE Help Desk 215-898-1847 GSE IT Support |
| Support person: | GSE Help Desk 215-898-1847 GSE IT Support |
Recommended system for office use: | Outlook and Webmail https://portal.office.com |
| Recommended system for home use: | Outlook and Webmail https://portal.office.com |
| Cost, if any | Free |
| Contact person: | GSE Help Desk 215-898-1847 GSE IT Support |
| Support person: | GSE Help Desk 215-898-1847 GSE IT Support |
Nursing Email Help: contact servicedesk@nursing.upenn.edu
To apply for an email account, use the following link:
https://portal.nursing.upenn.edu/
| Recommended system for office use: | Outlook - PennO365 |
| To check email: | Outlook on the web https://portal.office.com |
| Cost, if any | None |
| Contact person: | ITS Service Desk, Room 202, 215-898-5981 servicedesk@nursing.upenn.edu |
To apply for an email account, use the following link:
https://portal.nursing.upenn.edu/
| Recommended system for office use: | Outlook - PennO365 |
| To check email: | Outlook on the web https://portal.office.com |
| Lab location: | Room 201 Claire M. Fagin Hall |
| Contact person: | ITS Service Desk, Room 202, 215-898-5981 servicedesk@nursing.upenn.edu |
Nursing Email Help: contact servicedesk@nursing.upenn.edu
To apply for an email account, use the following link:
https://portal.nursing.upenn.edu/
| Recommended system for office use: | Outlook - PennO365 |
| To check email: | Outlook on the web https://portal.office.com |
| Cost, if any | None |
| Contact person: | ITS Service Desk, Room 202, 215-898-5981 servicedesk@nursing.upenn.edu |
To apply for an email account, use the following link:
https://portal.nursing.upenn.edu/
| Recommended system for office use: | Outlook - PennO365 |
| To check email: | Outlook on the web https://portal.office.com |
| Lab location: | Room 201 Claire M. Fagin Hall |
| Contact person: | ITS Service Desk, Room 202, 215-898-5981 servicedesk@nursing.upenn.edu |
School of Medicine Email Help: https://www.med.upenn.edu/dart/collaboration-services.html
| Recommended system for office use: | Outlook 2016 or newer |
| Recommended system for home use: | https://outlook.office.com/ |
| Cost, if any | None |
| Contact person: | Enter a helpdesk ticket here: https://helpdesk.pmacs.upenn.edu/ or call:215.573.4636 |
| Support person: | Contact your local support provider (LSP): https://helpdesk.pmacs.upenn.edu/ |
| Recommended system: | https://outlook.office.com/ |
| Recommended system for home use: | https://outlook.office.com/ |
| Lab location: | JMEC 5th floor labs, Stemmler Hall teaching labs |
| Contact person: | Information Services:215.573.4636 medhelp@pennmedicine.upenn.edu |
SAS email client configuration is available here: https://computing.sas.upenn.edu/penno365/faq
| General Computing Information: | http://www.sas.upenn.edu/computing/help/faculty_staff |
| Email Support: Local Support Provider (LSP) listed here: | https://www.sas.upenn.edu/computing/support |
| General Computing Information: | http://www.sas.upenn.edu/computing/help/students |
| Email Support: | http://www.sas.upenn.edu/computing/help/students/email |
| Email Help Desk: | https://computing.sas.upenn.edu/help/students/forms/email |
SEAS email client configuration is available here: http://www.seas.upenn.edu/cets/answers/mailconfig.html
| Recommended system: | Google@SEAS https://www.seas.upenn.edu/cets/answers/google-at-seas.html |
| Support: | https://www.seas.upenn.edu/cets/forms/contact-us/ |
| Recommended system: | Google@SEAS https://www.seas.upenn.edu/cets/answers/google-at-seas.html |
| Lab locations: | Moore 100A (Linux: SEAS account required) Moore 100B (PC: PennKey accessible) Moore 100C (PC: PennKey accessible) Towne M62 (PC: PennKey accessible) Towne M70 (PC/Linux: SEAS account or PennKey accessible) More info on lab locations listed at http://www.seas.upenn.edu/cets/labs.html |
| Support: | https://www.seas.upenn.edu/cets/forms/contact-us/ |
| Recommended system for office use: | Outlook and Webmail https://portal.office.com |
| Recommended system for home use: | Outlook and Webmail https://portal.office.com |
| Cost, if any | None |
| Contact person: | Philadelphia - Contact: phl-help@vet.upenn.edu New Bolton Center - Contact:nbc-help@vet.upenn.edu |
| Recommended system for office use: | Varies by office |
| Recommended system for home use: | Varies by office |
| Cost, if any | None |
| Contact information: | Faculty - https://inside.wharton.upenn.edu/faculty/support/ (Wharton login required) Staff - https://inside.wharton.upenn.edu/staff/ (Wharton login required) |
Wharton email client configuration is available at the Student Support Knowledgebase (https://computing.wharton.upenn.edu/)
| Recommended system: | |
| Lab location: | F75, F80, 375 and 380 JMHH |
| Contact information: | Wharton Computing Student Support 215-898-8600 https://computing.wharton.upenn.edu/ |
| Office location: | 114 Steinberg Hall-Dietrich Hall |