This event has passed.
10:00 am to 10:45 am
Virtual, via Microsoft Teams
Event Description
Lenovo's Christopher Winn will present on their Premier Support Plus offering, which is newly available to Penn constituents. According to Lenovo, Premier Support Plus includes:
- Unscripted Troubleshooting
- Designated Services Engagement Manager
- Dedicated Premier Phone Number
- Elite Technicians
- Comprehensive Hardware and Software Support
- Labor and Parts Prioritization
- Protection Services
- Accidental Damage Protection
- Sealed Battery Coverage
- Keep Your Drive
- International Coverage
- Asset Performance Reviews and Quarterly Reporting
- Single Point of Contact for Simplified Case and Escalation Management