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Dashlane at Penn

The University has partnered with Dashlane to supply password management accounts to members of the Penn community.  Dashlane offers a secure vault for storing your passwords and other secure information. It allows users to create stronger, more varied passwords for their accounts, ultimately leading to a more secure environment.  Along with this vault comes a series of tools,  including a random password generator, password auditing tools, and a password auto-change tool. 

For more info, visit Dashlane's website.

 

Dashlane Premium

Dashlane Premium is available to all faculty, staff and students at the University of Pennsylvania and is used for personal password management. 

Obtaining a Dashlane Premium account

To obtain a Dashlane Premium account, go to the following steps.

  1. Click on this link to go to Penn's Dashlane Premium distribution page.
  2. Click the "Add to Cart" button and then click "Check Out" to get the product. You will be given an individualized registration code. Write this down temporarily. In the event you lose it before registering your Dashlane account, you can return to the distribution page and get the registration code again.
  3. Go to https://www.dashlane.com/getpremium. Click on the link that says "Enter a Promo Code" and enter your registration code.
  4. On the left side of the screen, Select "Premium" as your plan if needed, then enter your email address when prompted. Do not use your Penn email address; use a personal email address.
  5. Agree to the Terms of Service and click "Complete My Purchase."
  6. Follow the directions to install the Dashlane browser extension. 
  7. Open the browser extension and when prompted for a login, select "Create an Account."
  8. Enter the same email address you used with your registration code to create your account.

If you accidentally register your Dashlane account to the wrong email address

If you sign up for Dashlane using the wrong address, you can sign up for a new free Dashlane account and transfer the Premium license to it. The following Dashlane article gives steps on how to transfer a license:

Move my data and subscription to a new Dashlane Account

 

Dashlane Business

Dashlane Business tenants can be provided on a per-school/organization basis, at no charge to the client, and allows for central management of password resources. 

Management

  • All instances of Dashlane Business are licensed under ISC's contract, but are individually managed.
    • ISC does not maintain any visibility or administrative connection to each Business instance.
  • Business tenants are to be managed by local IT staff.
    • At least one IT staff must be a dedicated admin for their Business tenant, upon tenant setup. Additional admins can be added after setup.

Features

  • Admin dashboard for user and group management
  • Control over security policy applied to users
  • Additional multi-factor choices, and option to mandate multi-factor authentication
  • Reporting and logging

Sign-up and Inquiries

To sign up for a Dashlane Business tenant, or for any other questions or inquiries related to Dashlane, please reach out to Client Care. Requests for new tenants need to come from the IT Director level.

 

Migrating from LastPass

Moving data from LastPass to Dashlane

Data from LastPass, Penn's previous password management tool, can be transferred to Dashlane through several methods. The University's contract with LastPass expired September 26, 2024. Data from LastPass Premium vaults will not be lost after that date and can still be migrated. LastPass Enterprise accounts are no longer accessible.

Considerations

There are several considerations when migrating data from LastPass to Dashlane. There are different methods of transferring data, and shared passwords, in particular, need an extra set of considerations.

  • LastPass data does not map one-to-one with Dashlane
    LastPass' shared folders are replaced by "collections" within Dashlane, with a separate set of considerations. There is no hierarchy of folders, so any sub-folders in LastPass will be transferred as individual collections.
  • Different methods of transferring data have different considerations
    Data can be exported from LastPass or imported directly from the Dashlane console, but what data can be captured differs on the method.
  • Trying to import an existing username/password into a Dashlane vault will fail
    If you try to import an existing username/password combination into a Dashlane vault, it will not overwrite the previous entry. If the previous username/password combination was incorrect, delete it from Dashlane before importing it again. (It is possible to get duplicate usernames/passwords in Dashlane, but usually when importing the same combination from different sources)

Using the migration tool in the Dashlane console

The integrated Dashlane migration tool can transfer personal vaults directly from LastPass into Dashlane. This method does not transfer data from shared folders and linked LastPass accounts. The migration tool is the preferred method of transferring data from a LastPass Premium account.

To migrate data using the migration tool:

  1. Log into the Dashlane web console and open your personal vault.
  2. Click on "My Account" in the upper-right corner of the screen and select "Settings."
  3. In the Settings menu that appears, click "Import Data."
  4. From the drop-down menu that appears, click "LastPass."
  5. Select "Directly from Lastpass (encrypted)" and select "Go to LastPass."
  6. Log into LastPass in the window that appears.
  7. If your LastPass data is locked (likely) you'll get an error and be presented with an "Unlock your data with your LastPass login" screen. Enter your LastPass username and master password here, and click the "Unlock Data" button.
  8. You'll be presented with a list of items to import--select where you want each item to go in the drop-down menu and click "Import Items."

Importing data using a .CSV
 

You can export a .csv of your LastPass data and import it into Dashlane. This method has the notable downside of putting password data in an unencrypted .csv file, but it is the only method of transferring data from  LastPass shared folders.

Step 1: Export your data from LastPass

  1. Log into your LastPass vault.
  2. Click on "Advanced Options" in the lower-left and select "Export" from the pop-up menu that appears.
  3. You'll get an email notification asking you to confirm the export. Approve the export and return to your vault. (If you don't see a prompt immediately, select "Export" from the Advanced Options menu again)
  4. You'll be prompted to re-enter your master password. Do so and you'll download a .csv file of your vault, including shared passwords and any linked accounts.
  5. IMPORTANT: Open your .csv file and verify that the format is correct. A comma indicates a new cell in a CSV file, so any passwords that had commas in them will be split into multiple cells. You'll need to manually fix any passwords that were broken in the export.

Step 2: Import your data from LastPass

  1. Log into the Dashlane web console and open your personal vault.
  2. Click on "My Account" in the upper-right corner of the screen and select "Settings."
  3. In the Settings menu that appears, click "Import Data."
  4. From the dropdown menu that appears, click "LastPass."
  5. Select "From a downloaded CSV (unencrypted; compatible with LastPass SSO)" and click "Get Started."
  6. At the next screen, drag-and-drop your .csv file or select it for upload and click "Next."
  7. You'll be presented with a list of items to import--select where you want each item to go in the drop-down menu and click "Import Items." 

Collections vs Shared Folders

Collections are Dashlane's equivalent of the LastPass shared folder;  while there are some similarities, there are some significant differences  to take into consideration when importing LastPass shared folders,  especially into Dashlane Business accounts:

Similarities

  • Collections can be shared with individuals or groups. (Groups are a Dashlane Business feature)
  • Permissions can be assigned to individual collections to restrict access, password visibility, provide read-only access, etc.

Differences

  • A single item can exist in multiple collections in Dashlane instead of being tied to a single shared folder as in LastPass.
  • There is no hierarchy of collections; you cannot have a sub-collection like a sub-folder in LastPass.
  • Some permissions apply to the entire collection in Dashlane rather than to a user/group level.
  • For Dashlane Business accounts, collections are not globally visible like shared folders are in LastPass

Helpful Resources

The following links on Dashlane and LastPass' sites provide additional information regarding the topics addressed above: